A Class Act - Northern Arizona University

Of all the colleges and universities which came after L seeking her application, Northern Arizona University surprised and just blew us away with their recruiting efforts. The other night, she let them know of her decision, thereby releasing her spot to someone else.

But compared to the others, NAU was definitely a class act. From the first please apply/free application/10 day decision letter, the bumper sticker, the phone call advising of her acceptance, the follow-up emails, brochures, scholarship, letters from the President of the Board of Regents, the Mayor of Flagstaff (!), other parents, to the last email and questionnaire contact -- the other places of higher education could take a lesson from them. Even their follow-up email to her decision was personalized and wishing her the best. Was this typical? Perhaps for them, but definitely not for the others. A+, Northern Arizona University.